Privacy Policy

Your privacy is important to us. Learn how we protect and handle your personal information.

Last Updated: December 2024

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Contact us for architectural design services
  • Request a consultation or quote
  • Subscribe to our newsletter
  • Fill out forms on our website
  • Participate in surveys or feedback

This may include your name, email address, phone number, mailing address, and project details.

Automatically Collected Information

We may automatically collect certain information about your device and usage of our website, including:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide architectural design and consulting services
  • To communicate with you about your projects
  • To send you updates, newsletters, and marketing materials
  • To improve our website and services
  • To respond to your inquiries and support requests
  • To comply with legal obligations
  • To protect our rights and prevent fraud

3. Information Sharing and Disclosure

Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Email marketing services
  • Payment processing
  • Analytics and performance monitoring
  • Construction and engineering consultants (with your consent)
Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure server infrastructure
  • Regular security assessments
  • Employee training on data protection
  • Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request copies of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information
  • Opt-out: Unsubscribe from marketing communications
  • Restriction: Request limitation of processing

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of cookies we use include:

  • Essential Cookies: Necessary for website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functionality Cookies: Remember your preferences and settings
  • Marketing Cookies: Deliver relevant advertisements

You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature of our relationship with you
  • Legal and regulatory requirements
  • The purposes for which we collected the information
  • Whether you have requested deletion

8. International Data Transfers

As a Canadian company, we primarily store and process your information within Canada. If we transfer your information to other countries, we ensure appropriate safeguards are in place to protect your privacy rights in accordance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page and update the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Kryon Storm Zephra Architecture

1425 West Georgia Street, Suite 302
Vancouver, BC V6G 3Z1, Canada

(604) 555-0142

info@kryonstormzephra.info